At Reem Hospital excellent healthcare is a given, but we aim to go the extra mile to create exceptional Experiences.
With a dedicated Patient Experience Department at your service for all non clinical needs, we aim to not only meet your expectations but exceed them.

Out Patient Experience

Warm Greeting on Arrival
Complimentary freshly brewed Arabic coffee and the finest local dates available to all Patients and visitors on arrival.
Cultural Awareness
We understand local customs are important, therefore every Friday we have congregational prayers led by an Imam from AWQAF
Healing Garden
A place of relaxation & serenity designed with the patient in mind. In the cooler months our team also arrange outdoor activities that enhance healing and well being.
Paediatric Patient Experience
Your child's visit to the Dr is important to us, with Indoor and outdoor play areas, and various fun activities, we hope they will leave with with a bigger smile than when they came.
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IN PATIENT Experience

Warm Greeting upon Admission
Complimentary Platter of the finest Fruits, paired with freshly brewed Arabic coffee and finest local dates on all Long Term Care or Post Acute Rehab Admissions
Patient Outings
Geting back into society is part of healthy healing,thats why we have regular Patient Community outings for Long term care and post acute rehab patients. Previous trips include Louvre Museum, National Aquarium, ADNEC Exhibitions and more.
Inpatient Activities
In addition to your set clinical treatment plan, our inpatient experience team will be at hand to offer multiple other activities to ensure your stay is as entertaining and as satisfying as possible.
Inpatient Entertainment
We bring the Cinema Experience direct to our inpatients with regular screenings of all your favourite classics on our Large Screen in addition to viewings of Major Sporting events.
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Other Services

  • Free Valet Parking
  • 24/7 ATM
  • Coffee Shop and Restaurant
  • Convenience Store
  • Flower Shop
  • Complimentary Coffee from vending machine
  • On Site Car Washing service
  • Electric Car Charger for Patients & Visitors
  • Outpatient Birthday Surprise – Free Gift if your Clinic Visit falls on your Birthday

Reviews Rating

Patient Satisfaction Rating

96% Average combined Satisfaction rating (IP & OP)

Patient Testimonial

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Awards & Accreditations

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Patient Experience Survey

Your experience is important for us, and we would like to know about your experience of getting treatment at Reem Hospital.

Outpatient
Satisfaction Survey
Inpatient
Satisfaction Survey

Voice of Patient

Your voice is important, that’s why all patient feedback and suggestions are taken into consideration.

For any complaints or grievances [email protected] [email protected] ease email us at